Uploads not showing
Files Not Showing in Storage after Uploading
General Support
Last Update a year ago
🟢 If you are experiencing issues with files not showing up after uploading them to the Storage Account, please follow these steps:
1️⃣ Rename the file on your computer: It is recommended to use a simple name without any special characters, symbols, or spaces. For example, rename the file to something like "Sally JAZZ".
2️⃣ Use a file conversion website: You can try using a website like www.freeconvert.com, even if the file is already in the mp3 format. This might help resolve any compatibility issues.
3️⃣ Ensure the file is saved on your computer: Double-check that the file you are trying to upload is saved locally on your computer. Do not attempt to upload a shortcut or a file that is located on a network drive or external storage.
Please refer to the accompanying image for further clarification on what is not a file, only a shortcut.
1️⃣ Rename the file on your computer: It is recommended to use a simple name without any special characters, symbols, or spaces. For example, rename the file to something like "Sally JAZZ".
2️⃣ Use a file conversion website: You can try using a website like www.freeconvert.com, even if the file is already in the mp3 format. This might help resolve any compatibility issues.
3️⃣ Ensure the file is saved on your computer: Double-check that the file you are trying to upload is saved locally on your computer. Do not attempt to upload a shortcut or a file that is located on a network drive or external storage.
Please refer to the accompanying image for further clarification on what is not a file, only a shortcut.
