Auto Renew
Have been charged Auto Renew
General Support
Last Update a year ago
Hello, please make sure you have this option turned off correctly.
Go to your account settings [Top Right ] click on your name and open the settings page.
Look [ to the left ] of the screen and you will see AUTO RENEW,
Make sure there is a date next to the word Canceled on: [if there is no date, you may have made a mistake or not turned it off correctly
To fix this -
Simply turn ON the Auto Renew and then turn OFF the Auto Renew. If you see a date there now, this means you have done this correctly and there will be no further charges.
